We're here to help!

You will find the answers to our most frequently asked questions below.
Didn't find what you were looking for? Get in touch with us. We're all ears!

Drop us a message

Scan the QR code to contact our team via WhatsApp

whatsapp contact qr code
Need a little help? Contact us today Contact us

FAQs

Read our frequently asked questions below. If you still need help, contact us today.

Do you offer a demo account?

Yes, we sure do. All you need to do is click "Try free demo" and you can get trading with a Switch Market Demo Account in a matter of minutes. Then, when you are ready, you can simply switch to a live account. Our demo account access is not restricted to a set number of days, your demo account with Switch Markets is yours forever.

How do I get started?

We're glad you’re ready to get started with us. Just click "Start trading today" and you'll start setting up your account. Have a look at our two account types; Pro and Standard and see which suits your trading needs better. Once you've decided, it takes a few minutes to go through our form, then you’ll be ready to trade once approved!

How long does the demo account last for?

A demo account with Switch Markets is accessible forever, there is no limit as long as you trade. Then, when you’re ready you can open a live trading account by clicking "Start trading today" at any time. Please be aware that inactive demo accounts are deactivated after 45 days of inactivity.

What is the minimum amount needed to open a Switch Markets trading account?

With Switch Markets you can open a live trading account with as little as $50.

What costs are involved in trading with Switch Markets?

That's an easy one. There are zero deposit and withdrawal fees. Pick a trading account that works for your trading type, either Pro or Standard.

Do I get charged for a dormant trading account?

Nope. Nada. You will not be charged anything for keeping your account open.

How fast are withdrawals?

Fast. When a withdrawal is requested and assuming you’ve passed all your routine verification checks, we’ll have your funds with you. Most of the withdrawals are completed within one business day.

How do I contact support?

We’d love to chat. First up, speak to us on our live chat. We’ve got a team of real humans on standby 24/5 via our live chat. You can also contact us via email at

support@switchmarkets.com

Why would a trader need a VPS for trading?

A VPS offers several advantages for traders, including uninterrupted trading operations, enhanced security, and improved execution speed. It allows you to run your trading platforms and algorithms 24/7, even when your personal computers are turned off. This ensures that trading strategies can be executed without downtime, capturing opportunities in global markets.

How does a VPS improve trading performance?

A VPS is hosted on powerful servers with high-speed internet connections, reducing latency and execution delays. This can significantly improve trade execution speed and accuracy. Traders can take advantage of quicker order placement, reducing the risk of slippage and improving the overall efficiency of your trading strategies.

Can I access my trading account from anywhere using a VPS?

Absolutely. One of the benefits of a VPS is remote accessibility. You can access your VPS and trading platform from anywhere with an internet connection. This flexibility allows you to monitor and manage your trades, even when you are away from your personal computers.